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Fluxx13
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Baiscly my account has been hacked, 60k gold taken and everything from my bags and my bank has been taken, i have contacted blizzard but is there any garuantee that all my stuff can be restored?
Rob.
DonNazarov

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Joined: 11 Apr 2011
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I've been hacked twice and all my stuff has been restored, including gold, pots etc within 24 hours - however much i hate Blizzard's customer service they're surprisingly good at dealing with this issue!
SolvaRaz



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When my g/f had her account hack, she was able to get everything back within 24 hours of the gm contacting her. It was send in the mail and was abit of a bitch to sort out. If you don't have a authenticator it may be best to get one.
DonNazarov

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Or stick to the more secure porn sites!
Fluxx13
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Now i am unsure as to what is happening, i logged elgareth 15 minutes ago to check what has been done, then phoned blizzard. I just recieved an email saying they have restored him as he was deleted, how can he have been deleted if i just logged him? Could i have been compromised again -_- ?
WhelpSlayer

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All I can say mate is when its all sorted get an authenticator, if you have a smart phone its free otherwise the keyfob is like £5 and well worth it.
Somnia1
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Yeah, I was staunchly anti-authenticator for a while (I hate that they don't simply include it with the boxed game). But in the end I caved and bought one and it really saves a headache, it'd be a skilled hacker to steal your auth. aswell!
Fluxx13
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How do i go about getting it on my Iphone? is it on the app store?
WhelpSlayer

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Elgareth wrote:
How do i go about getting it on my Iphone? is it on the app store?


it is indeed, just search for blizzard authenticator and yes its 100% free but you will have to upgrade your account to a battle.net one if you haven't done so already.
Niriji

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Having an authenticator saves alot of headaches. If you got a smart phone I highly recommend using one for future protection.

~Niktuk
Zarcbolt
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re: Hacked :(

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i just got hacked too:<, luckily i saw it happen and was able to reset my PW before anything happened though (atleast i think), but the site says it make take up to 10 hours for them to get back to me so may not be on for a while
Dagtheras1
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I've been hacked as well, in the past hour someone has changed my password and got my account banned for exploiting the economy. I'm contacting blizzard now. :s
Indriya
Indrii
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Dagtheras1 wrote:
I've been hacked as well, in the past hour someone has changed my password and got my account banned for exploiting the economy. I'm contacting blizzard now. :s

Same here. :/ I'm calling too but still in the queue.
mushroomguru
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You guys authenticated?
Dagtheras1
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no
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